Specified Commercial Transaction Act Disclosure
Seller: TOKYO Greeting Video
Representative: CEO Futoshi Kubota
Address:
Food Terrace Inc.
2F, Ginza Ohtake Residence, 1-22-11 Ginza, Chuo-ku, Tokyo, Japan 104-0061
Email:
info@tokyogreetingvideo.com
※ For inquiries, please contact us via email or contact form.
Product Prices:
Please refer to each product page for pricing details.
Additional Fees:
Since our products are digital, no shipping fees apply. Transaction fees and taxes may vary depending on the payment provider used.
Payment Methods & Timing:
- ✅ Credit Card (Visa, MasterCard, AMEX, JCB)
- ✅ PayPal
- ✅ Other online payment methods (supported by Shopify Payments)
Payment Timing:
Payment is confirmed at the time of order placement, and production will begin after payment is successfully completed.
Delivery Timeframe:
Upon order confirmation, the digital video is typically delivered within 2 to 10 days.
※ Production time may vary depending on demand and special customization requests.
Delivery Method:
The completed video will be delivered via a download link sent to your registered email address.
※ Please check your spam or junk mail folder if you do not receive the email.
Returns, Defective Products & Cancellations:
As our products are digital content, we do not accept returns, exchanges, or cancellations. However, we will provide corrections or re-sending in the following cases:
- ✅ If the delivered video differs from the order details
- ✅ If the video file is corrupted and cannot be played
If any issues arise, please contact us at
info@tokyogreetingvideo.com
within 7 days of receiving the video.
Return Deadline:
Returns are not accepted. However, if the video is defective or incorrect, please contact us within 7 days of receiving the product.